The Contribution of Business Process Reengineering Factors towards Employee Performance- The Case of SNNPRS Transport Bureau, HawassaSubmitted by Anonymous (not verified) on Tue, 07/01/2014 - 12:03
This research project is conducted with the objective of to know the contribution of BPR factors towards employee performance in the public organization of the S/N/N/P/R Transport Bureau Hawassa. The indicators that measure employee performance in the study were both success and failure factors of BPR such as egalitarian leadership, cooperative working environment, top management commitment, management system, information technology and resistance to change were major factors dealt in the process. This study was done using descriptive survey method and the study covers all employees of the organization together with its manager. The researcher used questionnaire, interview, secondary documents and observation to collect the data. Data presentation, analysis and interpretation have been applied with the help of descriptive analysis, correlation and regression statistics. The analysis of the findings clearly shows that cooperative working environment, egalitarian leadership, top management commitment, information technology and management system had direct and positive relationship towards employee performance, all except top management commitment were significant because of p-value <0.01. In spite of the fact that resistance to change has inversely contributed to wards employee performance. Even if, the results show that there was positive relationship between BPR success factors and employees performance, the researcher suggest to the leader &top management of the organization, to be committed, work correspond to change and to give concentration& attention towards BPR project to achieve over all organizational goal and to enhance employees performance.